Please, contact us at Dilara@dilarasaatci.com with a photo of the piece and a brief description of the problem.
If your dilarasaatcijewelry.com purchase is less than 2 weeks old, is not a Sale item and has not been damaged by your misuse, then there will be no charge for the repair.
If your purchase is older than 2 weeks, you will be charged minimum a $25 for the repair.
Additional costs may apply on items that require extensive work to be determined upon receiving your piece.
All repairs are subject to shipping charges. Please, make sure to purchase insurance and have a tracking number for your return package while mailing it back to us.